News & tips
Article3 Risks of Flat Networks and How to Mitigate Them
What Is a Flat Network? Also called a “basic network”, a flat network is where all the devices in the facility are connected to each other. Each device can “talk” to every other de…
Article4 Systems Your Small Business Spends Too Much Money On
Since we first started 1959, we’ve been huge supporters of our local West Michigan community. With over 60 years of experience in providing professional services like phone, video,…
Article5 Capabilities Your Business Phone System Needs During a Pandemic
Businesses have been flooded with calls lately as people try to reschedule appointments that were canceled during Michigan’s Executive Order(s). Now, more than ever, making sure yo…
Article5 Things to NEVER Say to a Customer on the Phone
In today’s highly connected and fast paced world, you need a business phone system that provides personal service at any time, regardless if you are able to physically be in your o…
ArticleA Beginner’s Guide to Troubleshooting Your Network: 6 Things to Check When Your Business Can’t Connect
Of all the different issues that can plague your computer and various devices, a network connectivity problem is perhaps the worst. Most computers and smart devices can do a lot of…
ArticleCaught on Camera: What every business owner needs to know about video surveillance systems
Installing a video surveillance system can offer several benefits to small businesses including protection against internal and external threats, safety, monitoring workflows, and …
ArticleData Cabling 101: New Construction and IT Infrastructure
If you’re doing new construction, think about IT early. Don’t make it an afterthought. The backbone of your network is data cabling. High-speed connectivity is critical to daily bu…
ArticleDon’t Sign That Contract
Most businesses today have a variety of services that come into their offices. From internet connections to video conferencing, each service has its own contract that has to be mon…
ArticleGet the 411 on Michigan’s MLTS Law
If you are tasked with overseeing your organization’s Multi-line Telephone System (MLTS) you want to make sure that each phone works according to regulations if someone dials 911 f…
ArticleNo Buyer’s Remorse: The most important tips when searching for VoIP phone solutions
As a business owner, you already know the importance of having a reliable and effective means of communication with your customers. Email and chat may work for most instances, but …
ArticleNot All VoIP Providers Are Created Equal
Make sure you are getting the best service for your business!
ArticleSecurity: Your data may be secure, but what about your information? Let’s talk about BYOD.
Controlling access to your company’s data should be part of every IT security and compliance plan. But it’s time to think beyond your data and to start considering the security of …
ArticleThe Network Maintenance Equation: How to Keep your Systems Running Smoothly
Technology, especially when it’s something new, can be daunting. From technical jargon to unexplained acronyms, at times it can be downright frustrating to keep your systems runnin…
ArticleWelcome to VanBelkum Services
Having been in the voice business since 1959 there are some questions that we have heard many times… Do I need new phones, or do I even need a phone?Do I go cloud or premise?Is it …
ArticleWhat is Omnichannel and Why Does it Matter?
In 2021, U.S. consumers were expected to spend roughly $768 billion from retail e-commerce, building on the pandemic gains that were seen in 2020, according to data from Statista. …
ArticleWhy VanBelkum Deploys High Availability Networks
You may ask, “why would anyone need two firewalls?” Well, here’s the deal, all hardware can fail. We all know this is true, but what can we do to keep that from happening to missio…
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